14 Day Returns*

We want you to love our products just as much as we do! But we understand that sometimes things don’t always work out as planned. We offer a 14-day return window (from the date the package was marked as delivered) for eligible merchandise. Final Sale items (marked on the individual product page), including headwear, are not eligible for return/exchange.

*Exchanges or returns for store credit are always free. Returns for a refund to the original payment method are subject to a $12 restocking fee deducted from the refund. Refunds are processed within 3 business days once received.

To initiate a return, please visit eleveneleven.loopreturns.com.

Returns/Exchanges are only accepted if authorized by Eleven Eleven using a provided prepaid shipping label. We will not accept and are not responsible for returns shipped by a customer-supplied shipping label.

Learn more about our Return Policy terms & Conditions HERE.

Please contact email our support team with your order number to martiniatmidnightinfo@gmail.com as soon as possible. We will try our best to accommodate your request; however, once your order has been placed, we may not be able to update, cancel, or change the shipping address.

All orders will ship & deliver within 3-5 Business Days.